Customer support, IT services, consulting, training
Receive a free consultation as a user of Merit Aktiva or Merit Palk.
Call us on business days from 9:00 to 16:30 on +372 776 9333, or send an e-mail to: klienditugi@merit.ee.
Service prices
| Price excl. VAT | Price incl. VAT | |
|---|---|---|
| Software consultation | ||
| in client's office | 60/hour | 72/hour |
| in our office | 60/hour | 72/hour |
| Accounting assistance via a remote desktop connection | 60/hour | 72/hour |
| Consultation over phone and analysis of the client's data from the backup | 60/hour | 72/hour |
| Restoring a Merit Aktiva (Windows version) or Merit Palk backup copy from the Amazon server up to three copies – for every additional copy add 10 euros | 20 | 24 |
| Merit Aktiva or Merit Palk license opening fee shall be added to the first monthly license invoice if less than 10 months have elapsed since the expiry of the last monthly license | 20 | 24 |
| Responding to compliance questionaries | 200/hour | 240/hour |
- The listed prices are valid on business days from 8:00 to 17:00.
- On business days from 6:00 to 8:00 and from 17:00 to 22:00, the rates are multiplied by 1.5.
- At night from 22:00 to 6:00, the rates are multiplied by 3.
- On weekends and state holidays, the rates are multiplied by 2.
- The minimum time for time-based jobs is one hour.